Voiced: Terms of Service

Effective Date: 18 July 2025
Last Updated: 18 July 2025

These Terms of Service ("Terms") govern your access to and use of Voiced (the "Service"). By downloading, installing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use Voiced.

WHO WE ARE

The Service is provided by Pelago AI Inc., 1007 North Orange Street, 4th Floor, Suite #4194, Wilmington, DE 19801 USA ("Pelago", "we", "us").
Support email: privacy@pelagoapps.com.

ELIGIBILITY & ACCOUNTS

• You must be 16 years or older to create an account or use the Service.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• We may suspend or terminate the account of any user who violates these Terms.

SUBSCRIPTIONS & PAYMENTS

• Plans. Voiced offers Weekly and Annual subscription plans.
• Billing & Auto‑Renew. Subscriptions are billed in advance via Apple App Store, Google Play or Stripe. Subscriptions renew automatically unless canceled at least 24 hours before renewal.
• Price Changes. We will notify you at least 7 days in advance of any price increase.
• Refunds. All refunds are handled by Apple, Google, or Stripe. Pelago does not process refunds directly.

USER‑GENERATED CONTENT

• Your Content. You retain ownership of the voice recordings, transcripts, and content you submit ("User Content").
• Licence to Pelago. You grant Pelago a non-exclusive, revocable, royalty-free license to host and process your content solely to operate the Service.
• Privacy. All User Content is private to your account; there's no public-sharing feature.
• Takedown. Report infringements to privacy@pelagoapps.com. We'll investigate promptly.

ACCEPTABLE USE

You agree not to:

• Upload unlawful, harassing, or exploitative content
• Violate any applicable law
• Reverse-engineer, decompile, or scrape the Service
• Circumvent security features
• Interfere with servers or infrastructure

INTELLECTUAL PROPERTY

“Voiced” and related logos are trademarks of Pelago AI Inc. All software, text, and graphics (excluding User Content) are owned by Pelago or its licensors.

AI & PROFESSIONAL‑ADVICE DISCLAIMER

AI outputs are for informational purposes only. They do not constitute professional, legal, or medical advice. Consult a qualified expert.

TERMINATION

We may suspend or terminate your access immediately if you breach these Terms. Data is retained for 30 days before permanent deletion.

DISCLAIMER OF WARRANTIES

The Service is provided “as-is” without warranties, including merchantability or fitness for a particular purpose.

LIMITATION OF LIABILITY

Pelago’s total liability is limited to the amount you paid in the 12 months before the event. We are not liable for indirect or punitive damages.

INDEMNITY

You agree to indemnify Pelago for claims arising from your use or breach of these Terms.

DISPUTE RESOLUTION & GOVERNING LAW

These Terms are governed by Delaware law. Disputes are resolved via binding arbitration in Wilmington, DE, through the AAA. You waive class-action rights.

CHANGES TO THE TERMS

We may update these Terms with 7 days' notice via email or in-app banner. Continued use = acceptance.

MISCELLANEOUS

• Force Majeure. We’re not liable for delays outside our control.
• Assignment. We may assign these Terms; you may not without consent.
• Severability. If any part is invalid, the rest remains enforceable.
• Entire Agreement. These Terms replace all prior agreements.

CONTACT

Questions? Email privacy@pelagoapps.com or write to our address above.